Shipping Policy

NUR IMPORT CA ships all our products nationally and internationally, as well as in the Capital District area. Shipments are made through various parcel companies, such as DOMESA, TEALCA, MRW, DHL, ZOON, YUMMY , among others. Customers are free to choose the parcel company that best suits their needs.

Shipping process

Each order is carefully packaged by our specialized team to guarantee the protection of the products during transport. In addition, a delivery note is attached that justifies and attests to the contents of each package. We ensure that products are packaged securely to ensure their arrival in optimal condition.

Customer Responsibility

It is the customer's responsibility to pay for shipping directly to the selected delivery company. NUR IMPORT CA is not responsible for the cost or management of shipping, since it is a matter that is agreed upon directly between the client and the delivery company.

Selection of Delivery Companies

We offer our clients the freedom to choose the delivery company they prefer according to their needs and preferences. Each delivery company may offer different rates, delivery times and additional services, so we encourage our customers to select the option that best suits their requirements.

Delivery time

Delivery time may vary depending on the delivery company selected and the recipient's location. Once the package has been delivered to the delivery company, any questions or complaints about the shipment must be directed directly to the delivery company.

We thank our customers for their understanding and collaboration in the shipping process. If you have any additional questions about our shipping policy, please feel free to contact us.